All
Inclusive Weddings Terms and Conditions for
Bookings
All Inclusive Weddings
Terms and Conditions: We have our
biggest retail tour operator provide vouchers
for all of our resort bookings. As such, our
bookings are subject to the same terms and
conditions that they apply to all of their
bookings - listed below.
For flight bookings, customers
are subject to the terms and conditions of
the airline that is offering the flight. Note:
any reference to flight or "air-only"
in the conditions below are for flights provided
by tour operator only.
All
Inclusive Resorts Terms and Conditions
TERMS AND CONDITIONS
FOR TOUR OPERATOR'S CHARTER FLIGHTS AND VACATION
PACKAGES.
The purchase of these "air only"
segments or vacation package constitutes a
contractual agreement and implies your acceptance
of the terms and conditions listed below.
Therefore, please make sure you have carefully
read and understood these Terms and Conditions
before making your reservations.
CHANGES AND CANCELLATIONS OF OUR
SERVICES
All Inclusive Resorts reserves the right
to modify the schedule and/or to cancel a
tour or service at any time prior to departure,
for any reason whatsoever, even in the case
of lack of participants. In the event of a
cancellation, a substitute program will be
offered by All Inclusive Resorts and in any
case our liability will be limited to reimbursing
the amount received for the said service.
This reimbursement constitutes the final payment
for any claim towards All Inclusive Resorts
who will not be liable for any further claim
demand, loss or damage of any nature or any
kind whatsoever resulting from the modification
or the cancellation of the travel service.
The promoters also reserve the right, at their
discretion, to accept or refuse a potential
passenger (travel agency or individual). All
Inclusive Resorts also reserves the right
to refuse at any time a passenger deemed undesirable.
Under such circumstances, only the land portion
would be reimbursed (excluding transportation)t.
1.Cancellation fees (All Inclusive
Resorts Terms and Conditions):
Unless otherwise indicated in these Terms
and Conditions, the following charges will
apply in the event of any cancellation:
* (46) days or more prior to departure date:
25% of total cost with a minimum of $250 per
person;
* (45) to (22) days prior to departure date
cost per person, including taxes and service
charges:
50% of the total cost per person, including
taxes and service charges
* (21) days or less prior to departure date:
100% of the total cost per person, including
taxes and service charges ;
* Minimum fee of 25$ per credit card will
be charged for cancellation of the reservation
from the customer's part or any payment changes
for that credit card.
* No refunds will be made by All Inclusive
Resorts for services either cancelled or unused
subsequent to departure. Insurance premiums
are non-refundable, in whole or in part, whether
cancelled before or after the departure date.
* The day of departure is excluded when calculating
cancellation or change fees. All cancellation
fees must be calculated on the total amount
of the products and services purchased.
2.Change fees (All Inclusive Resorts
Terms and Conditions):
Any modification other than a change of name
is subject to an administrative fee, depending
on the change requested and if this modification
is done more than 21 days before departure.
Any modification requested less than 21 days
before departure will be considered as a cancellation
of the reserved services and is subject to
a penalty equivalent to the total cost of
reserved package.
3.Change in occupancy
In the event of cancellation by one or more
customers sharing the same accommodation,
the rate charged to the remaining customer(s)
will be upgraded accordingly. Customers having
cancelled are responsible for the cancellation
or change penalties applicable.
4.Change of accommodation at destination
Administrative fees of 50 $ per person apply
for any hotel change at destination, which
fees are payable to the TMR representative
on site. Customers will assume any penalty
fees imposed by the hotel originally booked.
Customers are also responsible for any surcharge
applicable in booking a different hotel.
5.Change of accommodation at destination
All Inclusive Resorts shall not be liable
for failure in the performance of any of its
obligations, including without limitation,
for any loss or damage resulting from any
delay, cancellation, adverse weather conditions,
loss of personal belongings, illness, bodily
injury, accident, death, deterioration of
Travel Services, inconvenience, loss of enjoyment,
disappointment or frustration, either mental
or physical, due to:
* An Act of God or Force Majeure or third
party wrongdoing;
* A war, revolution, insurrection, riot, blockage,
terrorism or act of terrorism, or any other
unlawful act against public order or authority;
* Fire, flood, explosion, earthquake, epidemics,
quarantine, storm, lightning, hurricane, tropical
storm, tornado or tropical storm;
* Accident to or failure of an aircraft or
equipment used in connection therewith, loss
of or hijacking of an aircraft, or any shortage
of or inability to provide labor, fuel or
facilities;
* Any strike, lock-out, labor dispute or other
industrial disturbance whether involving All
Inclusive Resorts’s employees, the employees
of its service providers or others upon whom
All Inclusive Resorts relies;
* Any government order, regulation, action
or inaction or any failure to obtain the approval
of a government authority having jurisdiction
in the circumstances as may be required to
the conduct of operations hereunder or any
government or legal restraint upon such operation;
* Others upon whom All Inclusive Resorts relies
for the performance of the whole or any part
of any Travel Services hereunder;
* Any other causes beyond the reasonable control
of All Inclusive Resorts and any other event
not reasonably to be foreseen, anticipated
or predicted, whether actual, threatened or
reported, which may interfere with the operations
of All Inclusive Resorts or of its service
providers.
AIR TRANSPORT (All Inclusive Resorts
Terms and Conditions):
Customers acknowledge and accept the following:
1.Changes
Flights offered by Tour operators are conducted
in accordance with the conditions governing
Advance Booking Charter (ABC) and Inclusive
Tour Charter (ITC) flights, and are pursuant
to regulations set out by the Canadian Transportation
Agency. All such flights and rates are also
subject to approval by the relevant government
authorities. Because the regulations governing
charter flights differ from those applying
to regularly scheduled flights, consolidations
and changes in the published schedule, type
of aircraft, days of operation, air carrier
providing the air transportation service and
flight itineraries may be more frequent and
can occur without prior notice .
2.Schedule check and reconfirmation
Flight schedules are subject to change without
notice. All customers having purchased a flight
with All Inclusive Resorts must check the
flight schedule with the airline company and/or
a All Inclusive Resorts representative during
the 24-hour period immediately preceding either
the departure or the return date. Customers
must reconfirm their return flight in the
24 to 72 hours prior to the scheduled take-off
time.
3.Airport check-in
Passengers are required to arrive at the airport
check-in counter at least three (3) hours
prior to departure. Failing to do so could
result in their reservation being cancelled
and their seats to be assigned to other customers,
with no right of recourse.
4.Seat assignment
Unless already pre-assigned, aircraft seating
is conducted by the staff at the airline check-in
counter. Please contact the air carrier indicated
on your ticket for seat selection options.
5.Baggage
In general, passengers are entitled to a maximum
of up to two (2) pieces of checked baggage,
not exceeding a total of 20 kg per passenger.
Transport Canada regulations require air carriers
to limit carry-on luggage to one (1) piece
per person, not exceeding the following dimensions
and weight: 23 x 40 x 51 centimetres (9 x
16 x 20 inches), for a maximum of 10 kg. Furthermore,
Transport Canada restricts certain articles
and/or items on board the aircraft. All Inclusive
Resorts cannot be held responsible for any
inconvenience resulting from the air carrier’s
or airport authorities’ refusal to accept
certain articles and/or items on board the
aircraft. Any excess baggage (if allowed)
must be paid directly to the air carrier by
the passenger as per the excess baggage rates
of the carrier. Handling of baggage is entirely
at the passenger’s risk. All Inclusive
Resorts cannot be held responsible for the
loss, theft or damage occurred to their baggage
or their contents or for any delay in their
delivery. In addition, the air carrier’s
ticket includes some limitations to their
responsibility regarding the handling of baggage.
We strongly recommend that you purchase baggage
insurance.
6.Flight delays
All Inclusive Resorts cannot be held responsible
for any loss or damage resulting from any
flight delay, whatsoever the reason. All Inclusive
Resorts also declines any responsibility for
any loss of profit or damage resulting for
any cancellation, change of schedule or of
itinerary or for any other reason. All Inclusive
Resorts does not control the manner with which
the air carrier takes you in charge under
such circumstances. Some itineraries include
a change of aircraft. All Inclusive Resorts
has not control whatsoever upon the air carrier
who can modify their schedule when affected
by unexpected circumstances. All Inclusive
Resorts cannot be held responsible for any
damage or additional expense resulting from
a missed connecting flight for any reason
whatsoever. Under such circumstances, please
contact the air carrier.
7.Flight only
The flights offered are for vacationers and
not for business travel. People who make reservations
on our chartered flight for a business trip
must be aware that chartered flights have
many restrictions regarding length of stay,
date of reservation and changes permitted.
All Inclusive Resorts is not responsible in
case of any profit loss or any damage caused
by the cancellation, change or schedule or
itinerary of a chartered flight. Passengers
opting for a flight only are required to provide
our local representative or the air carrier
with a telephone number where they can be
reached while at destination in case any changes
or cancellations arise.
8.Other applicable conditions
Air transportation is subject to all applicable
government regulations and is governed by
the Warsaw Convention and the Conditions of
Contract appearing on the airline ticket.
It is of the passenger’s responsibility
to allow sufficient time between connecting
flights when needed. The schedules of air
carriers are not subject to any guaranty as
they can be modified or affected by various
circumstances. Passengers assume full responsibility
related to the reservation of a connecting
flight in the event of a change to the original
schedule. All Inclusive Resorts is not liable
for any damage or expense related to a missed
connecting flight.
LODGING (All Inclusive Resorts Terms
and Conditions):
1.Room allocation
Hoteliers are solely responsible for room
allocation, in accordance with the category
reserved by customers. Should customers choose
to alter their room category upon arrival
at destination (upon availability), they must
make their own arrangements with the hotelier
and assume all additional fees levied by them.
Special requests concerning room amenities
and location can be transmitted to the hotelier.
These requests do not constitute on any account
a confirmation.
2.Check-in and check-out conditions
Customers hereby recognize and accept that
hoteliers, in accordance with international
standards, request that occupants check in
between noon and 3 pm and check out by noon
on the scheduled day of departure or by noon
on the day immediately preceding a late night
departure. The hotel will advise the customer
of the check-out time when he/she checks in
at the hotel. Whenever meals and/or drinks
are included in the package holiday, customers
are eligible for meal and drink services from
the time they check in to the time they check
out.
3.Hotel oversale
In the event establishment described herein
is unable to honour a reservation because
of an overbooking situation, All Inclusive
Resorts’s only responsibility is to
relocate customers in another hotel of the
same category or superior without compensation
of any kind. All Inclusive Resorts cannot
be held responsible for any trouble or inconvenience
resulting from such an overbooking.
SPECIAL SITUATIONS
1.Incapacitated travelers
All Inclusive Resorts does not provide any
particular assistance to travelers suffering
from mental or physical disability. Most hotels
are not equipped with facilities required
for disabled persons therefore travel packages
as offered on this website are not recommended
for such travelers. All Inclusive Resorts
reserves the right to refuse any traveler
who may not be able to complete the trip or
may present a danger to himself or to other
travelers. For reasons stated above, any traveler
presenting physical or mental disability which
requires particular attention or treatment
must advise All Inclusive Resorts in writing
at the time of the reservation. All Inclusive
Resorts must be provided with a declaration
signed by the traveler’s physician to
the effect that the traveler is able to undertake
such a trip and that he/she is in a position
to move around with assistance.
2.Children
Most air carriers allow infants under 2 years
of age to fly free of charge providing they
are do not occupy a seat on the aircraft.
Infant must be under 2 years of age during
whole duration of stay. The reservation must
be done at the same time as the adults’.
There is no meal included for infants not
occupying a seat. Children over 2 and under
12 years old can benefit from a child rate
if accompanied by 2 paying adults. The number
of children rates can be restricted by the
airline or by the hotel. A proof of age can
be requested at all times.
3.Minors
It is important to enquire with the air carrier
and the visited country as to procedures regarding
the transport of unaccompanied minors or minors
accompanied by a single parent. A notarised
letter signed by the other parent, authorising
the accompanying parent to travel alone with
the minor, might be required at time of boarding
by some air carriers, depending on the country
visited. All Inclusive Resorts cannot be held
responsible for passengers who are denied
boarding due to a non compliance of the air
carrier’s requirements.
CLAIMS (All Inclusive Resorts Terms
and Conditions):
1.At destination
All Inclusive Resorts is confident that we
offer the best service to our customers. However
improbable that a misunderstanding may occur,
should something disrupt your vacation, we
will do everything possible to quickly resolve
the situation to your satisfaction. Any conflict
must IMMEDIATELY be brought to the attention
of our local representative and to the hotel
management in order to be resolved on the
spot. A dispute that is not reported to the
above mentioned authorities during time of
stay would only delay its resolution and would
lessen its importance.
2.Upon your return
In the event that a situation cannot be solved
at destination, any claim, comments or suggestions
must be notified in writing to All Inclusive
Resorts within 14 days following your return
in order to allow for proper claim processing
with the concerned parties.
3.Unused services
No refund will be issued for unused travel
services or any portion thereof, nor is the
price or value of unused services exchangeable
for alternative arrangements. Any program
or service discarded due to weather conditions
or events beyond the control of the wholesaler
will be not be reimbursed.
IMPORTANT INFORMATION (All Inclusive
Resorts Terms and Conditions):
1.Required travel documents
A valid passport is required for most destinations.
Customers are required to obtain, at their
own expense, any document required by the
competent government authorities of the visited
country. Canadian citizens must hold a valid
proof of citizenship (birth certificate or
citizenship card or notarised letter of authorisation
for children under 18 years of age traveling
with only one of their parents) for destinations
where a passport and/or visa are not required.
Customers must enquire as to which travel
documents are required to enter the visited
country and must obtain these documents before
departure. Travelers who fail to comply with
these requirements may be denied boarding
by the air carrier and will not be issued
any refund.
2.Services at destination
Each destination is characterised by certain
elements which could not be suitable for everyone:
weather, food, customs, etc. Sun destinations
are located in countries where, in general,
the lifestyle, practices and norms may vary
from those to which you are familiar. The
same statement can be applied to standards
in public services, amenities, lodging and
restaurants services. Therefore, a certain
level of adaptation may be required on your
part. By the same token, it is possible that
certain services such as electricity, running
water and hot water supplies may be temporarily
suspended due to the economical situation
of the country. All Inclusive Resorts will
not accept responsibility for any loss or
damage resulting from the above mentioned
possibilities. Travelers are required to gather
all necessary information about the destination
of their choice before proceeding with the
reservation and therefore assume all responsibility
related to their decision. The choice of excursions,
sports and services to which customers participates
while at destination are also of the responsibility
of the customer, including any risks involved
in the practice of these excursions, sports
or services.
3.Health information
Customers must enquire as to which medical
precautions (vaccines, etc.) should be taken
before their departure.
4.Insurance
We strongly recommend that you purchase travel
insurance.
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All Inclusive Weddings Terms and Conditions